Privacy Policy
Grind Cards
Jan Olphert Vaillantlaan 22 A
1086 ZA Amsterdam, The Netherlands
KVK 97521140 VAT NL005275432B66
Email info@grindcards.com Tel +31 6 11155479
2. Personal Data We Collect
We collect and process the following information when you visit or order from our store:
Name, address, and contact details
Email address and phone number
Billing and shipping details
Payment information (processed securely by Mollie, Klarna, PayPal, or your chosen provider)
Order history and purchase data
IP address, browser type, and device data (for security and analytics)
3. Purpose of Data Processing
We process your data to:
Handle and ship your orders
Provide customer support and communication
Process payments and refunds
Send review invitations via WebwinkelKeur
Improve our website and services (Shopify Analytics)
Measure legal and tax obligations
4. Sharing of Data
We only share data with third parties that are necessary to complete your order:
Shopify – e-commerce platform and data processor
Mollie, Klarna, PayPal, Credit Card providers – payment processing
PostNL / DHL – shipping and delivery
WebwinkelKeur – review invitations (name + email + order reference)WebwinkelKeur uses this information only to invite you to leave a review.
We never sell personal data to third parties.
5. Data Retention
We store your personal data no longer than necessary:
Order and invoice data: 7 years (tax obligation)
Customer service messages: 2 years
WebwinkelKeur reviews: as long as displayed publicly or until deletion request
6. Cookies & Analytics
Our store uses functional and analytical cookies to ensure proper operation of the website and shopping cart.
Functional cookies: required for login, cart, and checkout.
Analytics cookies: used by Shopify Analytics / Google Analytics.
Marketing cookies: used only with consent (eg, Meta Pixel / Google Ads).
You can manage or disable cookies through your browser settings.
7. Your Rights under the GDPR (AVG)
You have the right to:
Access the data we hold about you
Correctly inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability
To exercise these rights, contact info@grindcards.com.
8. Data Security
We use SSL encryption, secure servers, and restricted data access.
Payments are processed through PCI-DSS-compliant providers (Mollie, Klarna, PayPal).
9. Complaints
If you have a question or complaint about our data use, please contact info@grindcards.com.
If we cannot resolve it, you have the right to file a complaint with:
Dutch Data Protection Authority — www.autoriteitpersoonsgegevens.nl
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published at www.grindcards.com .